Requirements for Licensing a Passenger Transport Application in Syria

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03 June

Requirements for Licensing a Passenger Transport Application in Syria

Requirements for Licensing a Passenger Transport Application in Syria

As digital transportation and delivery platforms continue to grow across the region, Syria is witnessing increasing interest from entrepreneurs and investors seeking to launch ride-hailing, passenger transportation, and delivery applications.

To regulate these services and ensure compliance with legal, technical, and security standards, the Syrian Telecommunications and Post Regulatory Authority (SY-TPRA) has established a licensing framework for electronic applications that provide passenger transportation and delivery services.

This article outlines the key licensing requirements, technical standards, required documentation, and official licensing fees applicable in Syria as of 2026.

What Types of Applications Require a License?

Any company intending to operate an electronic platform that provides:

  • Passenger transportation services
  • Ride-hailing services
  • Delivery services
  • Similar on-demand transportation applications

must obtain an official operating license before commencing commercial operations in Syria.

Legal Requirements for Licensing

Applicants are required to submit comprehensive company information, including:

  • Commercial Registration Certificate
  • Articles of Association
  • Company ownership structure
  • Authorized signatories
  • Registered office address
  • Contact information
  • Trade name and application logo
  • Company capital details

Following initial approval, the company must add the activity of:

"Providing Passenger Transportation and/or Delivery Services through an Electronic Application"

to its commercial registration records.

Technical Requirements for the Application

Applicants must provide a detailed technical dossier covering the application's architecture and operational model.

Application Infrastructure

The submission should include:

  • System architecture
  • Database architecture
  • Software development environment
  • Database technology used
  • Server specifications
  • Application workflow

Hosting Requirements

The application should be hosted within licensed hosting facilities in the Syrian Arab Republic whenever local hosting services are available and technically capable of supporting the platform.

Data Management and Archiving

The applicant must specify:

  • Data storage mechanisms
  • Backup procedures
  • Backup locations
  • Data retention policies

Current regulations require retaining operational data for a minimum period of one year.

Information Security and User Privacy Requirements

Data protection is a central component of the licensing framework.

User Verification

The platform must provide:

  • User registration using a Syrian mobile phone number
  • Identity verification through SMS authentication

Privacy Protection

The application must:

  • Display Privacy Policy and Terms of Use in both Arabic and English
  • Obtain user consent where required
  • Restrict data collection to information necessary for service delivery
  • Prevent unauthorized sharing of user information with third parties

Security Controls

The platform must implement measures that ensure:

  • Passwords and PIN codes are not displayed in plain text
  • Sensitive information is properly protected
  • User data is safeguarded against unauthorized access

The system may also be subject to periodic cybersecurity and information security audits as required by the regulatory authority.

Required Licensing Documentation

To obtain a license, applicants must submit several supporting documents, including:

  • Licensing application form
  • Commercial Registration Certificate
  • Articles of Association
  • Identification documents of authorized signatories
  • Proof of technical qualifications and experience of key personnel
  • Technical specifications of the platform
  • Privacy Policy and Terms of Use
  • Data protection procedures
  • Hosting information and server specifications

In addition, the company must submit a comprehensive economic feasibility study.

Feasibility Study Requirements

The feasibility study should include:

  • Revenue projections
  • Operating expenses
  • Cash flow forecasts
  • Income statements
  • Financial position projections
  • Transportation fare structure
  • Service fee calculation methodology
  • Revenue collection mechanisms

A professionally prepared financial model significantly increases the likelihood of obtaining regulatory approval.

Official Licensing Fees for Passenger Transportation and Delivery Applications in Syria (2026)

According to Decision No. 264 dated 19 April 2026, the following fees apply:

Initial License Fee

SYP 500,000 (one-time payment upon license issuance)

Annual License Fees

First Year | Free
Second Year | SYP 500,000
Third Year | SYP 1,000,000
Fourth Year and Beyond | SYP 1,500,000 per year

Application Review Fee

SYP 5,000 for both new applications and license renewals.

What Do Investors Need Before Applying?

In practice, applicants should prepare five key components:

1. Legal Documentation

Company incorporation documents, commercial registration, and corporate records.

2. Technical Documentation

System architecture, databases, hosting infrastructure, and software specifications.

3. Information Security Framework

Privacy policies, security controls, backup procedures, and data protection mechanisms.

4. Financial Model

Feasibility study, revenue forecasts, operational costs, and investment projections.

5. Operational Framework

Business model, driver or delivery partner management processes, pricing structure, and service procedures.

How ScopeOut Can Help

At ScopeOut, we support investors, startups, and established companies in navigating the Syrian regulatory environment by providing:

  • Market entry advisory services
  • Licensing and regulatory compliance support
  • Feasibility studies and financial modeling
  • Business planning and operational design
  • Privacy policy and compliance documentation
  • Technical and legal readiness assessments

Whether you are planning to launch a ride-hailing platform, a delivery application, or a comprehensive mobility solution, our team can help you prepare a complete licensing package and accelerate your entry into the Syrian market.

For investors looking to launch transportation or delivery platforms in Syria, proper preparation from the outset can significantly reduce regulatory risks, shorten approval timelines, and improve the overall viability of the project.